Refund and Returns Policy

OVERVIEW

You may return your purchase for store credit within 30 days of purchase. Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it, all tags must be attached.

Jewelry, swimwear, undergarments and sale items are non-refundable/returnable.

RETURNS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your Est8te account.

Sale items

Only regular priced items may be returned. Sale items cannot be returned.

SHIPPING RETURNS

To return your product, you should mail your product to: 5609 Kingston Pike, Knoxville, TN 37919

You will be responsible for paying for your own shipping costs for returning your item.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

NEED HELP?

Contact us at info@est8te.com for questions related to returns.

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